Privacy Policy

Last updated: May 2026

Our Commitment to You

DirectLandlords is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains what information we collect when you use our platform, how we use it, and your rights under the Nigeria Data Protection Act (NDPA) 2023. By using DirectLandlords, you agree to the terms of this policy.

Information We Collect

When you use DirectLandlords, we collect the following types of information:

  • Account Information — Your full name, email address, and role (tenant or landlord) when you create an account.
  • Listing Information — Property details, location, price, description, photos, and virtual tour links uploaded by landlords.
  • Booking Information — Viewing dates, times, and any notes you include when submitting a booking request.
  • Messages — Conversations between tenants and landlords through the in-app messaging system.
  • Saved Properties — Listings you have added to your favourites.
  • Usage Data — Basic session information such as login activity, managed securely to keep your account safe.

How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To connect tenants with landlords through listings, bookings, and messages
  • To send in-app notifications about your bookings and account activity
  • To carry out listing verification at the landlord's request
  • To send transactional emails such as account confirmation and password reset links
  • To improve the platform, fix issues, and monitor usage

We do not sell, rent, or trade your personal information to any third party. Ever.

Third Parties We Work With

We work with trusted third-party service providers to operate DirectLandlords. These providers only process your data to the extent necessary to deliver our services to you and are not permitted to use your information for any other purpose. The types of services we use include:

  • Cloud database and authentication services for securely storing your account and platform data
  • Email delivery services for sending transactional emails such as account confirmation and password resets
  • Virtual tour hosting services for listings that include 360° property tours

We do not sell, rent, or trade your personal information to any third party. Ever.

We do not use advertising networks, social media tracking pixels, or any third-party analytics tools. DirectLandlords is completely ad-free.

Cookies and Local Storage

DirectLandlords uses browser local storage to maintain your login session so you do not have to sign in every time you visit. We do not use advertising cookies, tracking cookies, or third-party analytics cookies. The only data stored in your browser is what is necessary to keep you logged in securely.

You may clear your browser's local storage at any time through your browser settings. Doing so will sign you out of your account.

Security of Your Data

We take the security of your personal information seriously. Your data is stored on secure cloud infrastructure and protected by access control policies, meaning each user can only access data they are authorised to see. Authentication is handled securely and passwords are never stored in plain text.

While we take every reasonable step to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use a strong password and to sign out of your account when using shared devices.

Your Rights Under NDPA 2023

Under the Nigeria Data Protection Act 2023, you have the following rights:

  • The right to access the personal data we hold about you
  • The right to request correction of any inaccurate information
  • The right to request deletion of your account and all associated data
  • The right to withdraw consent to data processing at any time
  • The right to be informed about how your data is being used

To exercise any of these rights, please contact us at support@directlandlords.com.

Children's Privacy

DirectLandlords is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has created an account on our platform, please contact us immediately at support@directlandlords.com and we will take steps to remove the account and associated data promptly.

Data Retention

We retain your personal data for as long as your account remains active on DirectLandlords. If you choose to delete your account, your personal information will be permanently removed from our systems within 30 days of the deletion request, except where we are legally required to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our platform or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of DirectLandlords after any changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch:

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